tier 1 support

I don't have a problem helping people with networky "get me on the network" type stuff, but if you were meant to send something to someone prior to when you're trying to send it, and you're having problems opening your mail cos you're from another office and you're set up to access it differently, its *not* my problem.  All well and good that people should help out cos they're nice, but my "nice" runs out when people shit on me when I try to help.

Fix it your fucken self.